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July 6, 2008 |
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Game Management Working with Coaches
I. OUR ROLE IN ADMINISTERING A CONTEST
- Player Safety
- Equality of Competition
- Integrity of the Game
II. SKILLS & ATTRIBUTES OF STRONG OFFICIALS
- A. Rule Knowledge
- B. Contest Management
- C. Ability to Relate & Work with Others - communication: speaking & listening
- D. Judgment
III. AWARENESS OF SURROUNDINGS
- A. Use all senses
- B. Listen in
to Conversations
- players
- coaches
- table - C. Choose When to Respond
- D. Conversations Directed to You or Crew
- E. Answer Only
Questions Which Can be Answered
- "Did you have a question coach?" - F. Speak with Only One Person at a Time
IV. WHAT TO SAY & WHAT NOT TO SAY
- A. Positives
- Body Language - posture, hands & arms
- Please & Thank You - powerful words
- Eye Contact - especially when you are serious
- Requesting Help
- Key Phrases - "I understand; I'll take a look"
- Stop Sign
- B. Negatives -- WISE GUYS WIN BATTLES, BUT LOSE WARS!
- Bad Body Language
- Killer Statements - "So what!?"
- Boxing Yourself Into Corner - "If you... I will!"
- Criticizing Partner(s)
V. WHEN THINGS GET EMOTIONAL - WHEN OTHERS FIND OUT ABOUT YOU
- A. Must Control What You Say & Do
- B. Be Extremely Careful
- Your words/coach's interpretation
- Can't misquote silence
- Some of the best things I said, I never said
- Always be professional!
VI. YOU CAN'T TALK ALL NIGHT
- A. Coach, I'm trying to work with you, but ......
- B. Maintaining your concentration
VII. WHY COACHES TALK TO US
- A. Trying to Get an Edge
- B. Nervous
- C. Public Relations
VIII. WHEN TO ADMINISTER-THE TECHNICAL
- A. Direct Questions of Integrity
- B. Persistent Harassment
- C. Vulgarity Audible from Stands
- D. Directions from Assigners - follow guidelines
- E. Game Conditions
- F. When All Other Avenues Have Been Exhausted
IX. SUMMARY
- A. Be Yourself
- B. Pick Your Spots
- C. Be Professional
- D. Maintain Poise/Dignity
- E. Be a Good Listener
- F. Golden Rule
- G. Do the Right
Thing
